A: Delivery schedule is usually of 4-6 weeks after receipt of confirmed order for FCL Orders. Specific delivery can be commenced only on receipt of quantity wise query.
A: On receipt of requirement details,quantity wise/size wise and destination port and mode of transportation from you, we will send our Performa Invoice to you.
A. Yes, you can customize your logo print on the box or bag, or make a label which print your logo stick on box, but we will decide after evaluating the total quantity ordered, and we may charge you some printing fee.
A: Usually, we don’t provide any digital format (MS Word/Excel) Price List to new clients. Price List may not updated, please contact us for detail quantity you need to order, so that we can make new quotation accordingly.
A: Payment always by irrevocable L/C at sight, or Telegarphic Transfer(T/T) before shipment, Specific design or other packing requirement from customer, sometimes downpayment(usually by 20-30%) will be required.
We don’t accept payment by O/A,Paypal, Cash/Credit Card.
A:Normally samples value under usd10.00 are free of charge, we need the clients pay the freight charge (Western Union or Money Gram ) or Clients can ask a Courier (DHL, Fedex, TNT, UPS, EMS) to pick up samples from our office address (ie. Freight collect), As a courtesy, we will refund the freight charges from first order. For old customer, normally freight prepaid for documents.
A: We suggest you download our online catalgue, which update more often than the Hardcopy.
A: Please contact us by email or phone, and we will arrange to pick up you in the Airport (You may go to Nanjin Int’l Airport) . If you want to be in VIOMED by yourself, please see MAP here.